Schedule of Events

PCT Vendor Showcase

12:00 PM – 12:30 PM

How To Turn Technicians Into Salespeople
General Session
Sponsored By

Your technicians routinely visit your service areas and interact with your customers more than anyone else. This puts them in prime position to make the most of your outbound sales activities. Join us Tuesday, June 28 from 12 pm - 12:30 pm EST as Mark Stewart, Strategic Account Executive at FieldRoutes shares how the right process, a little ingenuity, and the latest mobile technology can help your technicians sell, upsell, and provide superior service to customers while driving higher profits for your business.

Mark Stewart
Speaker Mark Stewart Key Account Executive FieldRoutes View Bio

12:30 PM – 01:00 PM

Not Your Average Answering Service with Slingshot
General Session
Sponsored By
Learn how Slingshot can help your business qualify, sell, and schedule customer schedules across all communication channels, turning leads into real revenue. Whether you’re a small company who needs increased sales staffing, or a large company looking to scale during the busy season, Slingshot offers a multi-channel support platform across phone, text, email, chat, and web lead with the dynamic assignment capabilities.
Caroline Denniston
Speaker Caroline Denniston Strategic Accounts Manager Slingshot by Workwave View Bio

01:00 PM – 01:30 PM

5 Reasons to Add Scent Marketing to Your Current Service Offerings
General Session
Sponsored By
More businesses discovering the power of scent to create an emotive consumer touch-point. The session will provide the essentials to capitalizing on the well-established demand for scent marketing. You will know what systems are available, how they are marketed and what prospects for profitability exist with this intriguing array of services. You might be surprised at how easy it is to get started in this new, non-seasonal line of business.
Ray Czapko
Speaker Ray Czapko VP New Business Development Air-Scent® International View Bio

01:30 PM – 02:00 PM

E-X-E-C-U-T-E: Why bringing speech and interaction analytics into your business is the easiest decision you will make this year.
General Session
Sponsored By

AI-driven speech analytics lets you improve your business by analyzing your customer conversations at scale. Kyle Carter and Ken Pedersen show you first-hand how speech analytics brings value that you cannot achieve in any other way.

Ken Pedersen
Speaker Ken Pedersen CEO Zenylitics View Bio
Kyle Carter
Speaker Kyle Carter Founder Zenylitics View Bio

02:00 PM – 02:30 PM

Boost revenue, increase efficiency, be your customer's hero: Easy remote insect monitoring is here from Pest Notify.
General Session
Sponsored By

We’ll cover the exact steps to sell smart monitoring to new and existing customers, and teach you how to quickly add it to your current pest management services. By the end of this you’ll be:

  • Boosting revenue: quickly increase your recurring revenue with an inexpensive addon for current customers.
  • Your customer’s hero: They’ll have peace of mind knowing proactive pest monitoring is in place.
  • Simplifying your routes while saving time: No more tedious logbook.
Robert Edwards
Speaker Robert Edwards CEO and Founder Pest Notify INC View Bio
Spencer Buck
Speaker Spencer Buck Director of Sales Pest Notify INC View Bio

02:30 PM – 03:00 PM

Mosquitoes 2022 – Your Applicator Is Ready
General Session
Sponsored By

In this session, Michael Howe, founder and president of NPD Products, will review NPD’s new Eliminator battery-operated misting applicators for mosquito control. The Eliminator applicator uses an 18-volt rechargeable battery and dispenses a micron that is ideal for barrier applications, NPD reports. Before this equipment launched, the Eliminator spent the entire 2021 mosquito season in the field being used by professional operators to gather data, efficacy, performance and improve on safety issues. The Eliminator is available in 1 gallon, 2.5 gallons, 4 gallon and 8 gallons.

Michael Howe
Speaker Michael Howe President NPD Products ltd. View Bio